You may return any product within fifteen (15) calendar days of receipt as long as it is unopened and unused. You may return products in accordance with the return instructions provided along with Your shipment. If You have questions about Your right to return any product, please contact FloraKatherine’s customer service desk at customerservice@FloraKatherine.com. FloraKatherine will refund payment where Your item is timely returned and meets the requirements under this provision. Refunds do not include price of shipping and it is Your responsibility to cover shipping for the cost of return.